HE villagers of Cochiraya in southern
Peru have been harvesting alpaca fleece since before the Incas
arrived. But the fiber now generates meager returns on the local
market, and most of Cochiraya's young people move to distant cities
in search of other work.
Since July, however, volunteers have banded together to help
Cochiraya sell its alpaca textiles to the world. They have offered
advice on how to set up and maintain an e-commerce site, arrange for
international payments, draft a business plan and even choose a
logo.
Cochiraya is one of about 50 villages participating in a virtual
aid network known as Nabuur, a Dutch nongovernmental organization
that was begun in 2001 and is based in Giethoorn. Nabuur strives to
be an anti-hierarchical, self-organizing, open-source network whose
volunteers help people in the developing world directly, based on
what those people ask of them.
"I'm interested in a new organizational concept," said Nabuur's
founder, Siegfried Woldhek, "where a local community calls the
shots" in determining the advice or assistance they want.
As for the volunteers, Mr. Woldhek said: "People want to connect
more directly to a cause, but the institutional forms that exist
can't let them in. They would like to, but they don't know how."
The Internet "has now made it thinkable to connect hundreds of
thousands of places, directly, to millions of people," he added.
"But we don't have the systems to help hundreds of millions of
people, and that is the sort of scale we need to look at."
By embracing the open-source concept (other popular examples of
which include the Linux operating system, the Firefox browser, and
Wikipedia, an online encyclopedia), Mr. Woldhek, who previously
directed the Dutch branch of the World Wildlife Fund, hopes Nabuur
will eventually take on the self-organizing characteristics of a
real neighborhood, eliminating the need for a central controller.
(The organization's name, he pointed out, is an old Dutch word for
neighbor).
Each new Nabuur village gets help establishing an Internet
connection, often through a satellite phone link, either in the
village or in a specially equipped jeep that makes local rounds. Mr.
Woldhek said that in some areas, villagers will walk to a
neighboring village once a week to reach a phone line.
Villagers appoint representatives to communicate with Nabuur's
virtual volunteers, on projects like how to start a youth
computer-training center, improve local water quality or better
integrate the village's disabled people. The assumption is that
small communities can carry out many public-works projects by
themselves if provided with the right information.
Though its aims may be grander than most, Nabuur is not alone in
promoting virtual volunteerism. The United Nations Volunteers
program, in Bonn, maintains a database of volunteer organizations,
currently 600 strong, at onlinevolunteering.org.
The organizations offer online aid opportunities to the site's
community of roughly 29,000 registered volunteers. Among them are
civil engineers, college students, organic farmers and retired
homemakers, whose contributions range from technical and
grant-writing expertise to letters of recommendation and Web design.
While the volunteers used to be primarily North American and
European, Jayne Cravens, an online specialist with the United
Nations program, said that now almost 40 percent of the people who
have signed up come from developing countries, including Nigeria,
India, Ghana, Pakistan and Egypt.
The Indian Ocean tsunami last month led to a pronounced increase
in interest, Ms. Cravens said. But she said she had already noticed
"the numbers are really going though the roof."
"A lot of organizations are realizing they've got a huge untapped
resource out here," she said. So employees can be out in the field
more while the online volunteers "can be putting together data,
graphics, a Flash presentation, translating a document - and doing
it happily."
One such enthusiastic volunteer is L. A. Adams, a Peace Corps
veteran who works as an international student adviser at a New York
college.
Ms. Adams provides online assistance to the village of Cochiraya,
designing logos and other elements of their marketing campaign.
As one of Nabuur's roughly 1,300 "neighbors," Ms. Adams said she
was attracted to how the agency allows for direct contact with the
local people, instead of through an intermediary. "It's very
rewarding in a way I never thought was possible virtually," she
said. "It's just sort of like my Peace Corps experience, but I can
sit in my own house."
"I come home and the first thing I want to do is log on. I sit
behind a computer most of the day, so that's peculiar," she said,
adding that she usually puts in more than the recommended 6 to 10
hours per week. "So obviously I'm liking it."
Another participant, Dennis Argall, a retired Australian diplomat
who was ambassador to China in the mid-1980's, said he also gladly
logs extra hours lending his diplomatic expertise to a number of
Nabuur's virtual villages. One project, for example, involves
investigating how residents of Amlan in the Philippines can make
money by removing the local overgrowth of cogon grass (a weed that
frequently spreads where forests have disappeared), transforming it
into artisanal paper products and then devoting the regained land to
sustainable forestry.
Mr. Argall said he relishes the "opportunity for people to deal
with each other on the merits of what they can do, rather than
labels like rank or title."
The eagerness of highly-qualified online volunteers like these,
said Ms. Cravens of the United Nations, makes them increasingly
valuable to aid organizations. "Their first impulse is, wow, free
labor," she said. "But this goes way beyond that."
Though the results so far have been modest, Mr. Woldhek says
everything has gone according to plan during the first three years
of Nabuur's existence. He said that he expects to have as many as
400 villages participating in the program by the end of this
year.
"We've been deliberately very slow not to add too many
communities at this point, because what needs to be done first is to
test the idea," he said, "Is this pie in the sky, or is it indeed
possible that strangers from around the world will get together on
the Internet to do something about a place they care for?"
Nabuur's pace doesn't discourage Mr. Argall, the former
Australian diplomat. "We're in at the ground floor of something that
can be enormously important," he said. "I don't know whether it's
going to succeed. It can fail, but I think the world will be a much
better place if it doesn't fail."
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